Shipping & Delivery | BIOREZA Cosmetics

Order confirmation

Once your order is placed, our Customer Care Team will contact you within 24 hours to confirm your:

After your order is confirmed, it will be carefully prepared and handed over to our shipping partner.

We continuously monitor the delivery process and will keep you informed in case of any unexpected delays.

If we are unable to reach you or complete the delivery, our team will contact you to help resolve the issue as quickly as possible.

If you have any questions before or after receiving your order, our Customer Care Team is always happy to help.

Our official working days are:

Saturday through Thursday

Fridays and official public holidays are considered non-business days for both BioReza and our shipping partners.

At BioReza, we work hard to ensure your order reaches you as quickly and safely as possible.

After your order has been confirmed, it will be carefully prepared and shipped according to your location.

Cairo & Giza1–3 business days

All other governorates3–5 business days

Once your order is dispatched, the shipping company will contact you with your delivery details.

For Cash on Delivery orders, you may also receive a confirmation message including the payable amount and courier information.

If you wish to cancel your order, you may do so within:

24 hours of placing it

provided that the order has not yet been shipped.

To request a cancellation or get assistance, contact our Customer Care Team.